Refund policy

Returns & Refunds - due all our products are made to order and often personalized to each customer, we’re unable to accept returns or offer refunds for change-of-mind purchases.

However, if your order arrives damaged, defective, or you receive an incorrect item, please contact us within 7 days of delivery and we’ll be happy to review the issue and make it right.

Please review all customization details carefully before placing your order, as personalized products cannot be returned or exchanged once production has started.